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FAQs
RNA Synthesis



Better customer care

      

You can place an order up to 10:00 PM every day for 2-4 business day delivery on single-stranded regular orders (unmodified, desalt purification) for customers in the San Diego and Los Angeles areas.  All other destinations will be shipped by your carrier of choice in 2-4 business days.

 

Customer service representatives are available by phone M-F 8:00AM to 10:00PM.  If you have any urgent issues during off-hours, see our contact page for emergency contact information. 

 

 

Faster service

    

Delivery schedule for regular orders: 2-4 business days.  See our delivery schedule for more information. 

 

Unfortunately, our Express Delivery schedule for DNA is not available for RNA synthesis at this time.  However, please feel free to contact us if your order requires special handling.  Additional charges may apply.

 

 

Cheaper prices

    

We will gladly compete on price with major oligo suppliers, even if the synthesis scale and/or modifications are not listed on the ValueGene.com website.  Please contact us at RNA@valuegene.com for more information.